3rd May 2025

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 Key Learnings


Generational Differences in the Workplace

  • A man and a boy sitting on a couch playing a video game


    Different generations bring unique perspectives, values, and communication styles.


    Recognizing these differences is crucial for building cohesive teams and minimizing misunderstandings








    Avoiding Snap Judgments

      a wooden balance scale with a black background



    • One key skill is resisting the urge to jump to conclusions too quickly.


    • Taking time to understand the full context before forming an opinion leads to more accurate and fair assessments.






      The Importance of Seeing the Complete Picture



      Businesswoman Wear Medical Mask Watching to Spyglass, Business Vision, Recruitment Employee, Female Business Character Visionary Forecast during Coronavirus Pandemic, Cartoon Vector Illustration


      Developing a perception based on incomplete information can lead to misunderstandings.


      Strive to gather all relevant facts and viewpoints before making decisions or judgments.



      Embracing Mistakes and Making Corrections


      • Accept that mistakes are inevitable.

      • Be willing to quickly correct course and adjust your perceptions as needed.

      • Use "pure filters"—objective and unbiased thinking—to filter out distractions and focus on what truly matters.


        Forming Fair First Impressions



        • The challenge: How to form accurate first impressions within limited time.

        • The solution: Rely on informed, thoughtful processes rather than gut reactions or stereotypes.


          Ladder of Inference

          Ladder of Inference • Agile Coffee
          The Ladder of Inference is a mental model that explains how people move from observing reality to taking action, often making subconscious leaps along the way.



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